Terms and Conditions
Last Updated: 9/20/2024
Welcome to Nobody Is Divine. These Terms and Conditions ("Terms") govern your use of our website and the purchase of any products through our webshop. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing any orders.
1. General Information
1.1 Company Details
Nobody Is Divine
1.2 Eligibility
By using this website, you confirm that you are at least 18 years old, or if under 18, you have permission from a parent or legal guardian to use the site.
1.3 Modification of Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website following any modification constitutes your acceptance of the revised Terms.
2. Products
2.1 Product Descriptions
We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee that the descriptions or other content on the site are error-free or completely accurate. Minor variations in color, design, and other features may occur.
2.2 Pricing
All prices listed on our website are in Euro's and inclusive of applicable taxes (IVA). Shipping fees and other charges may be added during the checkout process. We reserve the right to change prices without prior notice.
2.3 Availability
Product availability is subject to change without notice. If a product is out of stock, we will notify you and provide options, such as a refund or alternative product.
3. Ordering and Payment
3.1 Order Acceptance
After placing an order, you will receive an email confirming receipt. This does not signify our acceptance of your order, but only confirms that we have received your request. We reserve the right to decline or cancel any order for any reason, including but not limited to fraud prevention or insufficient stock.
3.2 Payment Methods
We accept the following forms of payment:
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Credit/Debit Cards
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PayPal
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[List Other Accepted Payment Methods]
3.3 Payment Authorization
By providing payment information, you authorize us to charge the specified amount for your order. If your payment cannot be processed, we reserve the right to cancel the order.
4. Shipping and Delivery
4.1 Shipping Policy
We offer shipping within Spain and to international destinations. Shipping costs and delivery times vary based on your location and selected shipping method. Full shipping details are available during the checkout process.
4.2 Delivery Time
We aim to dispatch orders within [Specify Days, e.g., 5-7 business days] after payment confirmation. Estimated delivery times are [e.g., 5-7 business days for domestic orders]. Please note that delays may occur due to unforeseen circumstances (e.g., weather, customs clearance for international orders).
4.3 Risk of Loss
Risk of loss and title for purchased items pass to you upon delivery of the products to the shipping carrier.
5. Returns, Refunds, and Exchanges
5.1 Return Policy
You have the right to return your order within 14 days of receiving the product, provided that the item is unused, undamaged, and in its original packaging. Please contact us at info@nobodyisdivine.com to initiate a return.
5.2 Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original method of payment within 7-14 business days.
5.3 Non-Returnable Items
The following items cannot be returned:
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[List non-returnable items, e.g., perishable goods, custom orders, digital products].
5.4 Exchanges
Exchanges are only available for defective or damaged items. To request an exchange, please contact us within 14 days of receiving your order.
5.5 Return Shipping Costs
Customers are responsible for the cost of return shipping unless the item is defective or damaged upon receipt.
6. Intellectual Property
6.1 Ownership
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Nobody Is Divine or its content suppliers and is protected by intellectual property laws.
6.2 License to Use
You are granted a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or modify any part of the website without prior written consent.
7. Limitation of Liability
7.1 No Warranty
We provide our products "as is" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Exclusion of Liability
In no event shall Nobody Is Divine be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. Our total liability to you for any claim related to a product or service shall not exceed the amount paid by you for the product or service.
8. Privacy and Data Protection
8.1 Privacy Policy
We are committed to protecting your privacy. Please refer to our [Privacy Policy] [Link to Privacy Policy] for details on how we collect, use, and store your personal data.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain.
9.2 Dispute Resolution
In the event of a dispute arising from these Terms, we agree to first attempt to resolve the dispute informally. If informal resolution fails, the dispute will be submitted to binding arbitration in accordance with the rules of [Specify Arbitration Institution or Applicable Rules]. Any legal action shall be filed in the courts of [Specify Jurisdiction, e.g., Madrid, Spain].
10. Force Majeure
We will not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, natural disasters, or labor strikes.
11. Contact Information
If you have any questions or concerns regarding these Terms, please contact us by email at info@nobodyisdivine.com.